Refund policy
RETURN POLICY
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns within 30 days of delivery for a full refund or exchange.
Eligibility
To be eligible for a return, items must be:
- Unworn, unwashed, and in original condition with all tags attached
- In original packaging
- Accompanied by proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Sale or clearance items
- Gift cards
- Items marked as final sale
Return Process
To initiate a return:
- Contact us at [your email] within 30 days of receiving your order
- Include your order number and reason for return
- We'll provide you with return instructions and a return authorization
- Ship the item back using a trackable shipping method
Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable, and you're responsible for return shipping costs unless the item is defective or we made an error.
Exchanges
If you need a different size or color, contact us and we'll be happy to arrange an exchange subject to availability.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [your email] with photos. We'll arrange for a replacement or full refund, including return shipping costs.